Faq

MOST QUESTIONS & ANSWERS

In the village of Tabaiba there is a beach with black pebbles. It is a 5-minute drive from Castillo Moro.

No, it is run like an apartment complex. Cooking facilities are available and there are plenty of restaurants in the area. Catering can also be organized on request.

No, the rooms are not cleaned daily. As is usual with vacation apartments, you are responsible for cleaning during your stay. A final cleaning is carried out after departure. The flat rate for this will be charged once with the booking.

On request, we can also offer – for an additional charge depending on the cost – to have a cleaning service carried out in the meantime during your stay on the premises.

Bed linen, tea towels and towels are provided. Only bath towels for the beach you have to bring yourself.

The Canary Islands are also called the islands of eternal spring and are a popular destination for young and old due to their extremely mild climate. In winter pleasantly warm in summer not so extremely hot. Due to the almost 4,000 meter high Mount Teide, there are many microclimate zones on the island of Tenerife, which means that the temperatures can vary greatly between north and south. The Castillo Moro is located in the east of the island, which is more climatically due to the south. This means very little precipitation, if only in the winter months and a lot of sun and warmth and pleasantly dry air. In winter it can cool down to 14 degrees at night, but during the day the temperatures usually rise again to 20 – 25 degrees.

No, no dangerous insects or animals. Not even mosquitoes in Tabaiba.

In case of short-term cancellation of a room reservation from 3 days before the start of the seminar or no-show, a cancellation fee of € 50,- will be charged. If people leave or cancel an event early, we are unable to make a refund.

The island’s beaches are mostly volcanic with a mixture of black sand and gravel. White sandy beaches can be found in the south of the island, such as the famous Las Teresitas beach.

Santa Cruz is 12 km from Castillo Moro, about 15 minutes by car to the center.

12 km, about 15 minutes by car.

47 km, about 30 minutes by car.

There are several small shops in the village. A large shopping centre with many shops and also a supermarket of the Carrefour chain is 3.5km away, in the direction of Santa Cruz.

The bus connections are very well developed. However, due to the slope of the island, a rental car is also highly recommended for shorter distances. These are very favorable compared to other holiday resorts. We are happy to give you a tip.

As a rule, it is not a problem to bring a pet. However, please register and discuss in advance. However, the pet is not allowed into the event rooms for hygienic reasons.

The island is very versatile … countless hiking trails through Eucalyptus and pine forests … Shopping paradise in the capital, as well as in the south … Water parks in the south … the zoo “Loro Parque”, with the largest parrot collection in the world … countless beaches … unique vegetation … Moonscape on the Teide … local villages in the mountains and seaside fishing ports … We are happy to give you tips.